Wow! I’ve only dealt with IT “patient care” one other time & they were wonderful. Well, I just wanted to comment now about how great they are again! I emailed them first thing this morning with a picture of Van’s broken neck & they responded already! And I do not have to do my own surgery…whew! This is what they told me:
“Please send us back the nude doll and the head and we’ll send you a new one,
this way you won’t have to do anything at all.”
Hooray! This poor girl will be mailed out today! I’ll keep you updated as to when I receive my new doll back!